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For a long time, the research concerning returned products has focused on multiples issues. It was not until the early nineties that Reverse Logistics (RL) has captured the academic attention. RL commonly refers to the backward movement of materials in the supply chain. In order to cover all these aspects of RL we propose an integrated Decision Support System (DSS) which can ease products and shipping...
Based on the M&A (merger and acquisition) of Chinese listed companies from 2005 to 2010, this paper empirically studies the relationship between executive rewards and M&A. The M&A samples include types of stock ownership replacement and asset transactions, and they are divided into four sub-samples according to the majority stockholder's characteristics of acquiring companies and whether...
As Internet of Things (IoT) becomes a growing reality, more ubiquitous devices are embedded in our daily lives, serving us in a broad range of purposes in everyday life from: personal healthcare to home automation to tailored smart city services. These devices primarily collect data that is about or produced by people, be it street noise level of a neighbourhood, or the energy footprint of an individual's...
In this paper we report our experiences in designing DE3TO, a tool to support the decisions about the delivery and the deployment models in the process of adoption of a cloud based solution for enterprises. The tool leverages a simple questionnaire to enable a user who is in charge of the decision about the model of deployment and delivery of a cloud service, to receive a score for each of the models...
Agriculture is energy-intense, but also has a huge potential for generating energy directly at the point of use from renewables, e.g. biomass, photovoltaics and wind. In this paper, we investigate two models of collective arrangements among farmers in the federal state of Styria, Austria. These arrangements have the purpose to facilitate adoption of photovoltaics on farms. We contrast the two models...
Digital platforms are re-shaping organizations and markets. In particular, telecommunication companies are challenged to control digital platforms and to engage generative ecosystems. In order to provide a point of departure for future research, we conduct an explorative case study analysis to determine the state of the art of business models of telecommunication operators' developer platforms. The...
This paper introduces the concept of modularity in financial services, discusses how new value chains are created and addresses emerging opportunities for innovative business models in the digital economy. We argue that innovation occurred in the banking sector despite the lagging adoption of new operational practices but due to technology drive for new ways to provide services. Banking innovation...
The increasing industrial acceptance of cloud-based IT services has led to a paradigm shift in the development and operation of complex business applications. IT managers are incorporating cloud-based IT services as replacements and/or as enhancements for existing on-site solutions. This strategy leads to the concept of a federated business application, which consists of a variety of on-site and cloud-based...
The digital economy is often regarded as providing potential for new business models and services. While much has been written about digitization, the area of datafication within the context of service systems is much less explored. This paper attempts to highlight the implications of datafication on different types of service systems. Applying the characterization of the four types of customer inputs...
Taiwan's invoice system is unique in the world in the sense that every invoice must follow the same printed format specified by the government. In addition, an accompanying lottery-like mechanism is implemented to give prizes to some invoice holders periodically as an incentive for citizens to request invoices upon transaction. This allows government to audit business sales, and has proven quite effective...
There is a need to apply robust research findings in the appropriate management and organizational contexts related to analytics and intuitive thinking, and how to connect creativity and innovation with design. The purpose of this minitrack is to explore the challenges, issues and opportunities related to analytics and design-led innovations and management, from conceptualization to practical implementation.
Mass customization (MC), i.e. offering customers exactly what they want without losing in operational efficiency, has been positioned as a viable business strategy in ecommerce for many years. Still, many companies have failed in implementing profitable MC. We explain these failures by the lack of strategic capabilities in these firms and examine their effect on firm performance, drawing on a survey...
IT is a major driver of business model innovation and servitization. Representations of business models are widely used tools for analyzing instances of these developments as well as for the ideation of novel services and service business models. However, current representations of business models fail to capture essential aspects of service, such as co-creation. In response to these shortcomings,...
Open data entrepreneurship is required to create novel services and sustainable value networks based on government released datasets. However, the business is still in its infancy. This paper investigates the emerging open data value network structure based on empirical findings from 14 Finnish organizations. The data was collected through interviews of early adopter open data entrepreneurs during...
SMEs are the important part of China's economy and innovation entities. Based on theoretical analysis, this paper puts forward an applicable innovation models for SMEs. An in-depth case study of Beijing Tianyu Communication Equipment Co. Ltd is carried out to show how a firm's various kinds of technical and non-technical innovations influenced its business performance. This paper concludes that ingenious...
The interest towards solutions related to the management and analysis of disturbances in supply chains has increased, which has led to a pressure among technology and service providers to develop comprehensive business models to response customer needs. The aim of the study is to clarify the value elements of a business model for disturbance management and analysis in supply chains. Regarding to the...
Although the early phases of engineering service projects are essential for product success, methods and tools to proactively and comprehensively evaluate the productivity of complex service processes are rare. In this paper the effects of team composition in terms of age diversity and task-related conflict on the outcome of a R&D task are examined in a laboratory experiment. Age heterogeneous...
Statistical analysis of inventory data has been widely used to investigate the behavior of demand, the order execution and the delivery data in business industry. The analysis benefits the supplier in many ways. This study focuses on statistical analysis of spare part management of Water Purifier's electronic modules. The challenge of this demand prediction is that the electronic modules have random...
Performance Indicators (PIs) are designed to help organizations and decision makers to better understand how well they are performing in relation to their strategic and tactical goals; nowadays, numerous methods and tools have been developed to facilitate the generation and selection of the most suitable PIs. Especially in the service sectors, service performance assessment methods should be used...
Design refers today to many different aspects, such as product, interior, communication, brand, service and so on. It is possible to provide a coherent perception of a whole environment, designing all the aspects so that they can communicate coherent values and univocal interpretation. This is possible by making the design driven by principles starting from metaphoric models of the mission of a company,...
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