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This research aims to determine the use of information and communication technologies in the management of internal communication in service sector companies in Ecuador. Secondary information was available in the official database of the Instituto Nacional de Estadística y Censos (INEC) [1], and the data is 2014. The present work corresponds to non-experimental cross-sectional research because the...
The high growth of companies in recent years has caused the transformation of local markets into global ones. The software industry is not stranger to this transformation and has been looking for effective ways to work in a distributed scenario. A critical activity in distributed projects concerns the assignment of tasks to remote teams. This is a multicriteria decision-making problem and can be supported...
The present research aims to measure the relationship of economic and financial profitability with the use of business accounting software. For this purpose, a sample of 146 Ecuadorian SMEs was used in 2015. The H-test of Kruskal Wallis was applied and it was determined that there were no differences between companies in the case of financial profitability and economic profitability. Companies that...
Actually, software development companies face major challenges related to the implementation of high quality software products at even-increasing speed. In response of such challenges emerges software process improvement as a discipline oriented to continuous improvement of business process of such companies. However, the implementation of software process improvement approaches shows problems related...
Innovation processes and methods have taken center stage in many organizations as companies begin to evaluate new ways to deliver growth and maintain a competitive edge. Specifically, the proliferation of methods originating in software development (agile) and product development (design thinking) put pressure on organizations to dedicate resources to apply these methods, irrespective of industry...
Digital content industry, listed as China's “key cultural industries”, has maintained high-speed growth in recent years. However, challenges still remain since piracy has become obstacles in long-term sustainable development. A firm may employ different pricing and investing policies with differentiated environmental conditions to protect intellectual property, increase legitimate sales and maximize...
Many companies work with suppliers to increase flexibility, focus on their own core competencies and improve efficiency and cost along the supply chain. Working with suppliers and effectively integrating them to complex software supply chains is far from easy. Savings are much smaller and problems are more difficult to cure than with internal development. Obviously suppliers need to optimize both...
Large software development organizations adopting agile methods need solutions and models to help scale agile to fit their needs. During recent years, several frameworks for scaling agile have been created by consultants, including the Scaled Agile Framework (SAFe), Large-scale Scrum (LeSS) and Disciplined Agile Delivery (DAD). However, research on how these frameworks are adopted in practice is seriously...
Nowadays, information technology is condition sine qua non of every successful business in information economy surroundings. The implementation of daily tasks is aggravated or impossible without use of information techologies (IT). In this sense, many questions emerge - can companies use information technology as their competitive advantage? Is IT potentially the generator of increasing the financial...
Context: Agile software processes are more frequently being integrated with aspects of human centered design given the commonalities that the two approaches share, such as user involvement, importance attributed to testing and prototyping practices, iterative design and so on. Goal: tailor a SCRUM-based process by integrating it and adapting it with Human Centered Design (HCD) practices. Method: action...
Offshoring software development activities to a remote site in another country continues to be one of the key strategies to save development cost. However, the assumed economic benefits of offshoring are often questionable, due to a large number of hidden costs and too simple cost calculations. This study is a continuation of our work on calculating the true hourly cost that includes the extra direct...
In today's software industry many business organizations are realizing that Software Development Outsourcing (SDO) is an imperative and strategic step for their system operation success. Many organizations have or are in the process of implementing such business transformation. This study is to investigate the status quo of strategic SDO in the software industry. To conduct this research, a mixed...
Follow-the-sun is an approach to develop software by handing off the progress to different time zones as the day passes. Hence, this approach allows companies to work on a project 24 hours a day, potentially reducing its time-to-market. However, several challenges, such as time zone differences or handing off work, are often reported. In this paper, we describe a case study on a follow-the-sun approach...
We conducted a qualitative study to investigate the main aspects related to the development and management of applications (or apps) for smart and mobile devices. Is investigation is composed of two main steps and its context is the so ware industry. In the rst step, we interviewed so ware managers with experience in the context of app development and management. Is part of our study can be intended...
In this work, we report a study carried out to identify a set of metrics to early estimate the development effort of mobile apps. The applied methodology was inspired by the work of Mendes et al. who addressed a similar problem in the field of web apps. In particular, we extracted an initial set of metrics by analyzing the online quotes forms that companies made available on their websites. Afterward,...
Startups face a dynamic environment and need to overcome several challenges in order do become successful. One of these challenges is related to the software requirement process. Since the customer is often unknown in a startup, the development team must find a strategy to avoid developing features that will not meet customers needs. This work presents the application of the customer development process...
Software start-ups are a new and relatively unexplored field for software engineering researchers. However, conducting empirical studies with start-ups is difficult. Start-ups produce very little "hard" evidence, thus data collection methods are limited to interviews and surveys. These methods come with their limitations, namely interview studies are not scalable to a large number of companies,...
Code smells are anomalous program structures that may indicate software maintainability problems. God Classes and Feature Envies are examples of code smells that frequently become the target of software refactoring. However, smell identification might be harder than expected due to the subjectivity involved in the recognition of the apparently simple structure of each smell. Moreover, smell identification...
Today, technology is enabling change in most of our lives. Also, crucial for most of these changes, are software startups whose contributions have led to the creation of a global market, jobs, and some help in fighting the "brain drain" pertaining in most developing countries. However, there is not enough academic literature to guide practitioners on how to leverage the collaborative potentials...
Continuous and long-term collaboration between industry and academia is crucial to develop front-line research in context-dependent areas like software development where both practitioners and researchers are searched for data collection, analysis and results. Despite many mutual benefits, this collaboration is often challenging, not only due to different goals, but also because of different pace...
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