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In this study, we investigate the customer's sensation to service quality of state-owned commercial bank and the relation between Organizational citizenship behavior (OCB) and service quality. Results suggest that the sensation to service quality of different customers in sex, marriage, age and education is different, the relation between OCB and service quality is significant. Empirical implications...
This paper analyzes the relationship between industrial clusters' talents agglomeration effects and high-tech enterprises' innovations through exploiting high-tech industry's features and the benefits of clustering mechanism, such as collective innovation channels and knowledge spillover effects, points out that industrial clusters' talents agglomeration effects improve the high-tech enterprises'...
This article discusses the status of the sustainability strategy of private enterprises in China, one is not setting up sustainable development strategy, and the other is the private enterprise internal mechanism is not perfect, resulting in a vicious competition; finds out the three element that impacts the sustainable development strategies of private enterprises: First, private enterprises are...
Technology innovation is driven largely by both human wants and needs. Technology innovation can create both positive and negative pressures, sometimes simultaneously, resulting in increased or decreased demand, supply and quality such as water. Technology innovation is one of the most unpredictable drivers. It can create rapid, dramatic and unexpected changes, both in pressures and solutions. Impediments...
In recent years, there have been increasing researches on the irrational, subjective and perceptual aspects of strategic management, indicating the influence of perceptual factors such as value, emotion and feelings on strategic decision-making. Based on a rational perspective, current mental model is divided into belief and knowledge and is regarded as a mechanism to explain human perception, decision-making...
This article discusses the necessity, implementation methods and effectiveness of the performance management in the private enterprises. The main propositions are: analysis of the status and disadvantage of performance management in the private enterprises, performance management's objective is to achieve a win-win with the employees, to combine the performance management with the long-term strategic...
Influenced by the sixth worldwide wave of merge and acquisition (M&A), china's iron and steel enterprises have accelerated the pace of M&A. Whether can the enterprise succeed to acquisition and amalgamation is decided by the effective integration of the human resource (HR) to a great extent. This paper firstly pointed out that human resource capacity (HRC) for M&A integration was a special...
Multi-level tacit knowledge is existed in the supply chain. Partly based on the Fractal Theory, this paper analyzes the similarity in tacit knowledge of the supply chain and several inferences are presented from three aspects, i.e. core competitiveness, control and vitality of the supply chain. This paper believes that the high-quality tacit knowledge, with a certain degree of similarity, contributes...
Social and technological advances have made the expansion of a trend of building scale. From the construction history of mankind, author attempts to find the relationship between dimension of architecture and human, research the meaning of building scale and the impact on human beings. Although the construction scale to a higher trend of further development is inevitable, but we must guard against...
The purpose of this study was to compare comfort and risk between common bedding system and adjusted postures in continuous and separated given postures. Eighteen subjects took part in the measurement on flat bed and two types of adjustable care beds. Motion limitation and subtle influencing factors were also identified according to reflection of subjects. A virtual man-bed system was established...
Enterprises' value choice is diversified, so in the practices of enterprises' performance assessment, the assessment subject shall also be diversified. However, no common understanding has been formed on how to construct diversified assessment subjects scientifically, and there is still lack of scientific theoretical evidences and identification methods. Based on analyzing the interest requirement...
The paper first reviewed the measure methods of human capital, next set forth the meaning of enterprise human capital (EHC), and then discussed the issue of human capital property rights. The paper takes the point of view that investors should obtain corresponding EHC's ownership according to their contribution to the formation of EHC, from which we can make a price for EHC.
Workplace aggressive behavior is one of the negative behaviors. In recent years, more and more western scholars and managers have showed great interest in it. It is showed that there are many aggressive behaviors in Chinese workplace too. However, the research of workplace aggressive behavior is rare in China. This study aims at reversing the scale of workplace aggressive behavior and tests its validity...
It is more important that scientific and effective incentive Mechanism to improve satisfaction of employees and increase the competitiveness of enterprise. Sell is an a pivotal role for business, with the decrease of product differences and the increase of consumers demand, more complexing job and more stress on marketing people. It is a important question how to promote the marketing staffs better...
Human capacity as well as institutional capacity and societal capacity determines the management capacity of the nature reserves. In China, the human capacity can not meet the requirements for the nature reserve protecting and the biodiversity conservation. This paper focuses on the current human capacity building in the nature reserves in order to promote their management effectiveness. We find that...
This paper studies the problem of extracting data from large numbers of semi-structured web pages. The fact that many websites have enormous pages generated dynamically from a underlying structured source like a database makes it feasible to induct a common template for similar web pages and then extract data accordingly. Previous work on this problem has limited practical utility because of either...
Human-based Management is an inevitable development trend in modern enterprises management; it is the requirement of complete human-being development on enterprise management. Human-based management, i.e. the commonly called "human oriented", means regarding human being as the core of management activities, highlighting the management thought of promoting the completion of organization goals...
With the rapid development of information technology, the intangible assets play a more and more important role in the value creation of software enterprises. While the current disclosure of financial information report system about intangible assets is too simple to reflect the intangible assets diversification and important position in software enterprises.In this paper we improve new information...
This study examined the effect of trust on counterproductive work behavior(CWB) in organization by correlation analysis and SEM. Individuals' trust in their coworkers and supervisors are negatively related to CWB directed at the coworkers and supervisors, whereas trust in supervisors and top managers have no significant relationship with CWB directed at the organization.
Accident is originated by hidden danger. Discovering and removing hidden dangers is one main approach to prevent and control accidents. This paper collected and analyzed the information of hidden dangers from multiple coal mines. On that basis, we put forward concepts of hidden danger information and standard database of hidden danger information, introduced the structure and build flow chart of standard...
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