Search results
IEEE Intelligent Systems > 2007 > 22 > 6 > 8 - 15
IEEE Intelligent Systems > 2007 > 22 > 5 > 12 - 17
IEEE Communications Magazine > 2006 > 44 > 10 > 86 - 93
International Journal of Hospitality Management > 2005 > 24 > 2 > 171-193
International Journal of Hospitality Management > 2003 > 22 > 1 > 67-83
Journal of Quality Management > 2001 > 6 > 2 > 293-306