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This paper presents a multi-facet requirement assessment approach for specifying and relating potential business-to-customer mobile tourism services. An integrated requirement model of mobile tourism services including search & notification, community, tour-guide, recommendation, auction, and transaction & payment services is formulated and validated. Three surveys are conducted to collect...
This paper focuses on how virtual communities have become a new locus of innovation and have been instrumental in defining a new type of company, the user-centric company, in which members of these communities not only use the services of the company to communicate with one another but also drive many of the key aspects of innovation occurring in the company. Formed to service communities, user-centric...
This article starts with a discussion of user paradigms in (business) informatics and the human-computer interaction field in general. Based on this analysis a new user paradigm for mobile social Web scenarios is proposed: the mobile campfire paradigm. We contrast this approach to other paradigms, like the ldquouser as information processorrdquo perspective. Finally, implications of this metaphor...
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