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Knowledge recognized as a valuable resource will behove organizations to develop a mechanism for tapping into the collective intelligence and skills of employees aimed at creating a greater organizational knowledge base. There is no doubt that knowledge as a decisive factor affecting an organization's ability to gain competitive advantage. Therefore, given the importance of knowledge management, there...
Utilizing case studies the paper investigates the reasons for the failure of Continuous Improvement (CI) projects in the South African Apparel and Manufacturing industries. There is an ever-increasing disquiet about implementation malfunctions in industry and the reason for the failures. During the 20th century, a plethora of quick fix CI methodologies were introduced. Management of organizations...
In order to find out how knowledge management (KM) can improve corporate core competence. Firstly, this article surveys the actual situation of some municipal engineering company. Secondly, analyses the underlying reasons of lack of core competence. Lastly, finds out methods and ways to cultivate and promote core KM. The conclusion shows that KM is the key factor for enterprise to establish its core...
This paper presents a case study with Enron email dataset to explore the behaviors of email users within different organizational positions. We defined email behavior as the email activity level of people regarding a series of measured metrics e.g. sent and received emails, numbers of email addresses, etc. These metrics were calculated through EmailTime, a visual analysis tool of email correspondence...
In this paper, we report on two year case study research in a software development organization which includes more than 20 architects of different social profile, knowledge and time zone locations. During that time, we built up understanding on how to support software architects in knowledge codification (converting human expertise to organized, categorized, indexed, easily accessible knowledge in...
The study illustrates the supply chain management (SCM) of Canadian companies in the furniture industry, including a reduction of lead times, communication, logistics, and supply chain integration. This paper uses a 2-year case study of a supply chain network composed of one large firm and several small- and medium-sized firms (SMEs). It also uses the Supply Chain Operations Reference (SCOR) model...
This case study examines an innovative logistic service enabled by inter-organizational systems. It investigates how Nokia deploys RosettaNet to share information within supply network and deal with demand shocks from various sources. Moreover, RosettaNet-enabled partnership cannot be effective without the support of product modularity design. Theoretical contributions and practical suggestions are...
The kind of interfirm network is considering the very important attribute affecting new product development. This paper construted the theory frame of the new product development influenced by the size and nodes type of interfirm network. The process of new product development of YOUNG Group is employed to conduct empirical analysis. The authors made the conclusions: The size and the type of nodes...
Social networking technologies have commanded a lot of recent attention because they have changed the manner in which individuals have traditionally and historically accessed and shared knowledge. Although these technologies provide individuals with the opportunity to access and to utilize a plethora of knowledge created by others, the knowledge still needs to be organized, interpreted, and incorporated...
The lack of knowledge on 1) how Web technologies support the business strategies of an organization and 2) how Web technologies enhance organizational performance are gaps in the existing literature that may account for the inability of the majority of Web-based firms to leverage their investments in Web technologies. To address these knowledge gaps, a theoretical lens is constructed from five core...
Communication is a primary antecedent of shared understanding (SU) between CIO and top management team (i.e. IS leadership team, ISLT). This paper explored the communication frequency and informality and the effects on shared understanding among ISLT, using case study approach. The results indicated that greater communication frequency led to more SU; formal and informal communication had positive...
ERP (enterprise resources planning) is widely used to improve business performance. This paper explores how the factors associated with the Front-end ERP Implementation Process (FEIP) affect the implementation outcome. First, based on literature review, a preliminary framework with 12 hypotheses is developed. Then Grounded Theory is applied for a case study to further extract and verify the factors...
Interfirm network is the basis of getting sustainable competitive advantages over other industries by obtaining a variety of knowledge resources, and it is also the prerequisite and foundation of winning the growth and development of enterprises. In this paper, after recalling the theory of interfirm network and based on it, the author analyzes the different effects on firm's early growth and development...
This paper analysis a successful case study about knowledge and technology transfer (KTT) that can be taken into consideration by the universities wishing to improve their KTT models. Indeed, once the factors that foster the knowledge and technology transfer between universities and firms are identified, it will be possible to act accordingly in order to convert the new knowledge generated by the...
Enterprise informationization in Chinese manufacturing industry has marched for long time. Facing much more new technologies and more and more complex IT systems, enterprises are encountering the challenge of improving and providing the business value of IT. How to plan an enterprise-wide IT systems blueprint to fulfill the enterprise business demands and get the great value of IT is a critical factor...
To identify effective ways of organizational learning, this paper makes a case study of the material delivery center in a Chinese large-scale steel enterprise. And three key ways of organizational learning for enhancing logistics capability for manufacturing enterprise are summarized on the basis of resource-based view and organizational learning theory. The result of case study shows that successfully...
This paper presents an activity based model for the adoption of technology in emergency management. Furthermore, multiple case study has been employed as a research method to validate the proposed conceptual model. The empirical findings from multiple case studies are also reported in this paper. It is hoped that our research findings will better inform researchers in the field and facilitate organizations...
In order to deal with the challenge due to aggravated market competition and development of information technology, China Telecom Co., Ltd. (China Telecom) has proposed the strategy for transition from a fixed network operator to an integrated information service provider, as a company subordinate to China Telecom, Anhui Telecom Company (Anhui Telecom) has made an active response and made corresponding...
The flexibility trade-off is one of the most enduring operations management puzzles. This paper applies a theoretical framework of paradox to a trade-off puzzle. A case study method is adopted, and the employment of Causal Loop Diagramming method for qualitative modeling of the paradox and trade-off under investigation and a greater appreciation of the dynamics and subtle ties of the systems and the...
As we know, TMF eTOM framework has been widely accepted, but we still have some doubt about the real value in applying eTOM to telecom operation, which is mainly because that eTOM does not include a reasonable consideration of organizational levels. Organizational level is an important factor that it can bring demand on operation support and management improvement which are remarkable and general...
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