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The maturing of Web 2.0 infrastructure fosters the rapid generation and dissemination of electronic word-of-mouth (e-WOM). The abundance of e-WOM allows online service providers to facilitate consumers' trust building. However, due to the often coexistence of two forms of e-WOM, namely numerical rating and opinionated review, consumers can perceive cognitive dissonance between the former and the latter...
Geographically dispersed teams rely on information and communication technologies (ICTs) to communicate and collaborate. Three ICTs that have received attention are audio conferencing (AC), video conferencing (VC), and, recently, 3D virtual environments (3D VEs). These ICTs represent communication media that differ in the number and type of cues available. In this study, the media are compared using...
By analyzing the online information environment and its impact on online consumer behavior, the paper explores the consumer's information cognize process, analyzes the factors such as perceive risk, value and trust which influence purchasing deciding behavior in e-business. The paper puts forward the conception of information preference and the frame of online consumer behavior based on the information...
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