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With a trend of supply chain integration (SCI) on the one hand and more use of logistics service providers (LSPs) on the other hand, supply chain service provider (SCSP) is emerging for higher degree of integration and optimization of the whole chain. In this paper, we first develop the concept of SCSP based on literature review, and then conduct a case study (EA Company, a successful SCSP in China)...
As information technology advances, the emerging fourth party logistics (4PL) has become a new kind of logistics operation model to help companies reduce operating costs in recent years. Based on evolutionary game theory, this paper analyzed the stability of fourth party logistics of small and medium enterprises in China, aiming at promoting small and medium enterprises to achieve a smooth and effective...
Enterprises rely on IT services and their efficient management. Enterprises have a choice to produce their IT services in-house or source them from external service providers. In the latter case, business relationships must be managed with service providers, ranging from managing contracts, contacts, observing the delivery of service, receiving and paying bills, conducting audits, dealing with incidents,...
Based on Davenportpsilas theory of internal knowledge market, knowledge market in supply chain is presented for the purpose of facilitating the flow and share of knowledge. And the operation mode of knowledge market in supply chain is built from the aspects of components, trade patterns and trade rules. The components are composed of knowledge demanders, suppliers, broker and trade environment; the...
The following topics are dealt with: service design and engineering; service operation and innovations; logistics and supply chain management; service marketing and sustaining; service management and manufacturing firms; information technology and systems; service science; socio-economic effects; consumer behaviour; electronic commerce; electronic business; Web services and customer demands
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