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Changing operating conditions cause an important challenge for car manufacturers to influence the market through price. The main research goal of the work is to identify the role of price in building the competitive advantage of the car brand manufacturer in a given area of its impact. Auditorium research was carried out among the clients of a leading car brand from the area of the former Tarnów province...
Celem artykułu jest analiza wpływu doświadczenia klienta z serwisem samochodowym danej marki na określony podczas zakupu pojazdu wybór samej marki. W koncepcji pracy elementem kształtującym doświadczenie klienta z serwisem jest wzajemny kontakt podczas prezentowania klientowi przez personel serwisu oferty i sprzedaż produktów. Dodatkowym celem jest ustalenie zależności między umiejętnością prezentowania...
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