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This paper tackles the use of the Scrum agile method within a Brazilian small business enterprise. It provides monitoring activities for software project management. It involves the use of human, financial, and temporal resources during a project development, increasing the rate of its successful deliveries. In order to enable the Scrum adoption, the following four distinct steps were defined: infrastructure...
The ITSM implementation within small enterprises has its own characteristics. Based on the service life-cycle concept from ITIL v3, and taking into account the characteristics of small enterprise IT services and 3rd party ITSP operation, this paper designed an implementation model for integrated IT services. This model is further designed by tailoring the IT service management system, and integration...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.