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This article describes a study on the quality evaluation of governmental websites of 20 countries with the highest level of competitiveness. The accessibility assessment was carried out to verify compliance with the Web Content Accessibility Guidelines 2.0 (WCAG 2.0) published by the World Wide Web Consortium (W3C). The main goal of this study is to determine whether people with disabilities are able...
There is no doubt that internet has changed the way people communicate. Due to this, Malaysian government has taken an initiative implementing the electronic government (e-Government) to improve the services between the government and citizens by using the Internet, at the same time, reduce the operational cost in back office and IT. One of the Malaysian e-Government projects is Human Resource Management...
Software development organizations consist of marketing, project management, development, design, and quality assurance team. It is important for the various teams within the organization to understand the benefits and limitation of incorporating various usability testing methods within the software development life cycle. Some of the reasons for poor usability include effort prioritization conflicts...
As more and more public authorities attempt to embrace the digital revolution and place a wide range of materials on the web, from mere information to actual online services for the convenience of citizens, expectations of the service levels that sites should provide have been considerably raised, bringing up the issue of their quality evaluation. In most evaluation approaches, users are asked to...
Applying e-government as platform to serve the “San Nong” (agriculture, rural areas and farmers) is a working hot spot of government in building new socialist rural areas to solve “San Nong” issue. The “San Nong” websites are mostly facing the users in rural areas, due to difficult use and “get lost on network” caused by page layout, habits of mind and understanding obstacles, result in the efficacy...
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