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The main disadvantage of human presence in the call centers of GSM service providers is poor response time. The preference of IVR services by Nigerian GSM subscribers can be attributed solely to this fact. A system has been developed on the VoiceXML platform to serve as a panacea for this problem. The developed system called dasiaASR4CRMpsila obviates human-to-human interaction in the complaint lodging...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.