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Systems Analysis and Design is a second year subject offered as two modules. It forms part of the Information Technology course at the North-West University's Vaal Triangle Campus. As part of an initiative to create varied opportunities for students to learn, the lecturer creates instant messaging groups on WhatsApp; a forum created to allow communication between peers. It is designed to allow students...
Information and Communication Technology (ICT) evolution is tightly bound to Internet and the evolution of data networks. Nowadays data connection is available everywhere and the traditional voice communications are now a small part of the wide range of services that can be used for communicating (video, desktop sharing, chat, instant messaging). All these services are now easy to use and access from...
Research problem: Due to globalization and the increased availability of online collaboration tools, individuals are now likely to work together in settings where computers are their primary mode of communication. However, because communication characteristics are different in virtual team settings, especially when they are text based, communication problems, such as deception, arise. Recent research...
Information Richness Theory (IRT), as the basis of Media Richness Theory (MRT), explained information processing inside organization. Both IRT and MRT have decided that face to face is the best medium to solve equivocal and uncertain information problem. Lately, the development of new media for organizational purposes questioned the role of face to face as the richest medium to solve uncertain or...
Instant messenger is an IM application that allows communication in a secured manner. A secured private IM is needed to ensure data transmission between sender and recipient more secure. This paper presents a secure IM architecture. A secure architecture is divided into four modules; chat module, transceiver module, secure module, and routing module. In this research, hash algorithm was applied in...
This paper firstly clarifies the contents and characteristics of the network self-organization, and then from the perspectives of self-management and social management, it studies the two management methods of network self-organization through conducting practical research on the network self-organization in Beijing, analyzing its development status as well as focusing on its characteristics and current...
Companies that are present at multiple online locations may have difficulty staffing them adequately in terms of helpdesk services with efficient use of human resources. In this paper a technological architecture is presented that allows a team of people to staff several online locations simultaneously, providing to customers/users the indication of human presence to attend them. We also present details...
This study investigates what cognitive factors affect the adoption of Instant Messaging. A theoretical model based on the Technology Acceptance Model within a cognitive perspective is developed, and a pilot study for an empirical analysis is conducted. A questionnaire is designed and uploaded to the professional research website. Through analysis using SEM, the key influencing factors are found including...
Instant messaging has become increasingly prevalent in social life. However, whether to use IM at work remains controversial, due to its unquantified benefits for organizations. In this study we employ the suggestive metaphor of social network theory to examine IM's impact on organizational performance. Specifically, we propose that IM has the potential to enhance organizational agility by enabling...
Instant messaging (IM) is a communication media which integrates several media technologies. Comparing with other communication technologies, it can achieve more efficient interaction like traditional face-to-face communication. By studying the quantitative and qualitative IM researches in recent ten years, the author saw several limitations in previous studies, including study methods, content, theory,...
Radical change is needed in today's organizations. While e-mail, instant messaging, wikis, prediction markets, and the like have proliferated across myriad sectors, the fundamental practice of management has failed to keep pace. Sensors can automatically measure social behavior occurring in physical space as well as the virtual world. Moreover sensor-based feedback is poised to help create the change...
In the recent past, television and radio has contributed most to creating McLuhan's dasiaglobal villagepsila but their virtually impersonal makes them incapable for users to combine the dialogic aspects of postal communication with the instantaneous features of electronic media. Schafermeyer M.J (1998). Hence after the introduction of e-mail since has been a form of focal information dissemination...
For the last 30 years, several empirical studies have been conducted to understand how software engineers work. However, during this period, many changes occurred in the context of software development: new communication technologies like instant messaging appeared as well as new quality models to evaluate the work being conducted. Despite this new context, much of the research in the collaborative...
Significant temporal and monetary costs are associated with the development and implementation of a knowledge management system (KMS). To justify this investment, it is important for organizations to measure the success of such systems. To help achieve this objective, this paper proposes a KMS success model, which is based on prior success models for information systems (IS) and KMS. This model extends...
From instant messaging and email to wikis and blogs, millions of individuals are generating content that reflects their relationships with others in the world, both online and offline. Since communication artifacts are recordings of life events, we can gain insights into the social attributes and structures of the people within this communication history. In this paper, we describe SocialRank, an...
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