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Chatting online by instant messaging (IM) is a very popular way of internet interpersonal communication. QQ is the most popular instant messaging for online chatting in China. This research attempts to examine the main factors of emoticons usage and topics discussed in internet interpersonal communication first based on QQ. Then we attempt to examine the influence of internet interpersonal communication...
Online and mobile communication through Web, email, chat and virtual worlds has raised perplexing questions about language change and unleashed a torrent of public discourse about the impact of emerging technologies on the linguistic and orthographic dimensions of computer-mediated communication (CMC), the shared rules for achieving linguistic competence in those media, and the long-term effects of...
E-relationship marketing is mainly composed of customer relationship management and customer trust and loyalty. Here, customer relationship management doesn't just stand for CRM system. Thinking about the cost, instant messaging, viral marketing, email marketing, will again help maximize the efficiency in E-relationship marketing.
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