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There are some issues with the adoption of information technology of infrastructure library (ITIL). The common issue comes from customers that always need excellent services. On the other hand, there are employees acting as an internal element of enterprise who need to be motivated while delivering the services. It has been known that the pressure at work and employees' personal problem can cause...
The research team developed a novel method for authenticating computer user identity by deploying covert games disguised as Windows alerts. The method applies game theory principles, allowing users to develop unique strategies for playing the imperceptible games. By examining users' subconscious game playing strategies, the team captured discriminatory information without sophisticated analysis. Results...
This paper discusses what IT managers can realistically do to encourage employees to maximize their productivity. It managers must also decide what they can do to optimize the work environment. Demanding productivity and efficiency without the appropriate management support and resources can translate into resentful and unproductive employees.
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