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Service economy will be a dominant position in the global economy, but the theory of service economy research is far behind the reality. Service science is conducted to provide theoretical basis and the analysis framework for the service economy. Concept of object and characteristics of the service science are discussed, and challenges and opportunities faced by development of the service science...
Nowadays, services have become the major growth-driver of many economies. In fact, about 75% of GDP of developed countries comes from the service sector so that the global economy is dominated by this sector. A thorough understanding as well as innovative approaches, such as new methods, models and frameworks for a network of services systems is needed in order to succeed in the global economy. For...
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