The Infona portal uses cookies, i.e. strings of text saved by a browser on the user's device. The portal can access those files and use them to remember the user's data, such as their chosen settings (screen view, interface language, etc.), or their login data. By using the Infona portal the user accepts automatic saving and using this information for portal operation purposes. More information on the subject can be found in the Privacy Policy and Terms of Service. By closing this window the user confirms that they have read the information on cookie usage, and they accept the privacy policy and the way cookies are used by the portal. You can change the cookie settings in your browser.
This paper looks at the changes three experienced technical communicators have seen in our field due to Web 2.0 social media venues and self-service technologies. It examines the challenges faced by technical information developers today, and looks at trends we see for the future. Addressing the need to adapt to these dramatic changes, we describe new and expanded roles writers can take on, suggest...
Under the open source software development (OSSD) model, many renowned products have been developed that appear to be high quality. Advocates of the OSSD model claim that the achievements of high quality largely come from user testing and peer reviews. We assume that quality assurance (QA) methods under the OSSD differ from traditional approaches and examined mid to large sized open source (OS) projects...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.