The Infona portal uses cookies, i.e. strings of text saved by a browser on the user's device. The portal can access those files and use them to remember the user's data, such as their chosen settings (screen view, interface language, etc.), or their login data. By using the Infona portal the user accepts automatic saving and using this information for portal operation purposes. More information on the subject can be found in the Privacy Policy and Terms of Service. By closing this window the user confirms that they have read the information on cookie usage, and they accept the privacy policy and the way cookies are used by the portal. You can change the cookie settings in your browser.
In an increasingly competitive transport market, railway companies need pay attention to competitive power management based on customer value. In order to provide theoretical guidance for enhancing enterprises competitiveness , the paper studies the capability framework from the view of discerning and satisfying customer demands, and appraises enterprise capability with multilevel fuzzy synthetic...
The reverse logistics is necessary for retailing to reinforce competitive advantage, increase customer value and improve its whole performance of supply chain. The retailing reverse logistic is either a premise of effective decision or important method for enterprise to decrease operating risk and improve service. In the paper, first, the theoretical triangular fuzzy number is put forward. And the...
This paper studies the forming process of customer value based on grounded theory. Through mining the factors and analyzing the relationship between them during the customer value formation, the model of customer value is constructed in a business to customer market. At the same time, the paper build the measuring model and propose four types of customer measurement: the measurement of each factor...
The competition advantage stems from value creation for customers. Focusing on logistics enterprises, customer value composition are identified and a three-hierarchy framework is presented from a view of creating and delivering superior customer value. A model of fuzzy comprehensive evaluation on service capability of logistics enterprises is built. The local level of evaluation: knowledge recognition,...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.