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The traceability of contributions in the joint creation between customers and organizations (co-creation), is recognize as a fundamental task to support activities in obtaining products/services with high potential for innovation. The goal of traceability is to improve the quality of products and services. The information that provides the traceability can be used to support the analysis of the implications...
This paper presents a case study for comparing five different design methods in terms of capacity to engage all stakeholders, including users, in the design process and their impacts on technology acceptance and solution adoption by users. These five design methods have been applied within ten design cases accordingly to the Living Lab approach, which is based on an open innovation ecosystem. The...
Major changes to regulations, funding and consumer demand in the Australian aged care industry are driving not for profits in this sector to reshape and rethink the services they offer and the ways in which they deliver their services to consumers. Many not for profit organisations facing these new challenges are also facing organisational cultural barriers in the development and implementation of...
In this paper, we describe how we have, thus far, conducted ontology co-creation in institutionalized care settings (i.e., a care residence and a hospital). We describe the goal and procedure of the co-creation workshops that we have already held. Through this paper, we want to start a discussion on ontology co-creation's merits and on appropriate co-creation methods within these settings. In return,...
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