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Organizations continue to struggle with low returns on knowledge management (KM) investments. This paper's goal is to prescribe a KM strategy that maximizes organizational knowledge reuse efficiency (KRE). Knowledge reuse is defined as the totality of all knowledge transfers, from all producers to all consumers in the same organization, over all locations. Organizational inefficiencies result from...
Organizational culture and more particularly organizational trust is often mentioned as one of the main enablers for knowledge sharing and knowledge acquisition. For this research we used an empirical approach to validate this assumption. A theoretical model was developed to test the influence of organizational trust on the usage of various KM tools and practices (personalization and codification)...
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