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B2B collaborations today are typically short-term and dynamic, so it is imperative that business processes be quickly and accurately forged. This paper details research that combines both the context-aware (CA) approach and analytic hierarchy process (AHP) technique to select and rank potential partners in context-enabled B2B collaborations. The approach was validated by a case study. A review of...
Peter Drucker once said, ldquoSatisfying customerspsila needs and winning their dasiasatisfactionpsila and dasialoyaltypsila are the foundation to business.rdquo ISO 9001, widely applied today by many enterprises, specifies the standard of customer satisfaction in Clause 8.2.1, ldquobusiness should monitor information pertain to customerspsila feelings, regardless the business meets the demand of...
This paper presents a Web services-based framework for modeling business-to-business (B2B) applications. This framework consists of three levels namely strategic, application, and resource, with focus here on the first two levels. The strategic level is about the common vision that independent businesses define as part of their decision to join forces. And the application level is about the business...
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