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The Web technology particularly has made significant changes in the way health care is traditionally practiced. Studies showed that the Web is capable of delivering effective, efficient, interactive and tailored content to users. Considering the extensive access range and capabilities of this advanced technology, researchers in health behavior have used the technology to develop and deliver interactive...
With rapid development of the network economy, each big financial institution have increasingly fierce competition, only to improve their own service quality, which is the magic weapon of the financial institutions to take over new market and mine more customers. This articles through to the domestic and overseas scholars about the quality of the service every field research, trying to build suitable...
Requirements prioritization is recognized as a critical but often neglected activity during software development process. To achieve a high quality software system, quality attribute requirements must be taken into consideration during the prioritization process. However, prioritizing quality attributes is not an easy task due to the inherent interrelationships between these attributes. Although some...
The growth of the Internet and related technologies has enabled the development of a new breed of dynamic websites and applications that are growing rapidly in use and that have had a great impact on many businesses. These websites need to be continuously evaluated and monitored to measure their efficiency and effectiveness, to assess user satisfaction, and ultimately to improve their quality. The...
How to improve financial institutions service quality in electronic business fasting development today, enhancing customer satisfaction, which becomes urgently needed to solve the problem in the network market for financial institution. through reference to related to domestic and foreign scholars in the field of research, this paper selects the measurement model suitable for measuring service quality...
Perceived usability is an important requirement of educational software, affecting greatly student's learning effectiveness and overall learning experience. Although the System Usability Scale (SUS) questionnaire is considered as a de facto standard for perceived usability evaluation, surprisingly, few studies are reporting results from evaluations related to Learning Management Systems (LMSs). In...
In this paper we investigate the impact of patient's profile on the usability of filling clinical questionnaires on smart devices. Our study was conducted in an oncological day hospital, where the EORTC QLQ-C30 quality of life questionnaire is administered to outpatients using computerized devices (smartphone, tablet, and laptop) and a paper form. We show that all the devices are evaluated as usable...
In this paper, we proposed a new screen design for the internet banking website in Thailand. We first studied which factors affect the intention to use on the existing internet banking websites. University students were asked to perform the tasks on the existing internet banking websites. After that, advantage and disadvantage of components in the websites were evaluated. Then, based on user's preferences,...
During the past decade, the teachers in the schools have increased their use of Internet-based content and resources in their classrooms. The blended approach combines the best elements of online and face-to-face learning. Blended learning is booming as the education becomes more demand-focused. This paper briefly explains about a system which supports to educate the children in a blundered learning...
The paper presents the idea of Telco 2.0 with an e-health usage scenario. Since numerous elderly people are going missing every year, proposed emergency location service depicts a way in which mobile operators' networks, the Internet and possibilities given by rapid improvement of smart-phones' functionalities can converge in order to relieve the problem. The descriptions are supplemented with sets...
In our previous study we have developed an e-learning course evaluation survey that included 73 items related to the following groups of characteristics: e-learning course content, assessment and self-assessment of knowledge, multimedia and user-interface, communication, personalization, orientedness toward the user, technical and system elements, and general characteristics of the course. This paper...
This paper describes our work in performing an disriminant analysis (DA) to determine the relationship between engagement levels and Facebook activities. From our previous work, we found that there are four attributes of engagement while interacting with social network application namely; Focus Attention, Novelty Endurabilty, Perceived Usability and Aesthetics. In this paper we adapted the scale from...
A great deal has been written about the use of web-based technologies such as the Internet in promoting learning in education. In this paper, we seek to understand the quality characteristics of online distance learning from the perspectives of instructor and student, and also to evaluate the usability of the learning mode. The findings of the study suggest instructor characteristics and student characteristics...
Information Communication Technologies (ICTs) have changed how business is conducted and consumers' purchase behavior. Online market has showed its importance to both academia and business circles. This paper analyses published website evaluation related studies and found that the existing e-commerce literature simply does not have any commonly agreed-upon standards for evaluating overall website...
E-learning has been a de facto solution for almost all higher learning institutions. The adoption has been proven to successfully aid students in their learning activities. However, there has been lack of study in further understanding the usability of e-learning courseware and its significance in the instructional design process. Therefore, we seek to explore user characteristic, users cognitive...
Teaching-Aided Website (TAW) is a complex social technical system. As a result, the evaluation on TAW's service quality (SQ) is a complicated social process. The paper analyzes the characteristics of college TAW. Then it designs the evaluation index system and approach for measuring the Website's SQ. AT last, it gives the process and result of the case study on a college TAW. The data indicate that...
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