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In addition to the daily management, planning future logistics service is very important to the third party logistics enterprise. The main contents of planning are analyzing the current logistics service elements and service level; accurately understanding customer expectations and feedback information; dividing customer groups according to the contribution and potential abilities, and formulating...
In recent global business, transportation costs have increased due to the dispersed location of manufacturing and distribution facilities all over the world. For longer distances, multi-modal transportation of roads, rails, ships, and planes is necessary to save on transportation costs. Given an origin and a destination, multiple routes are available, with respective lead times and unit transportation...
Through researching the domestic and overseas literature, the paper puts forward the components of chain store logistics capability and service quality. It also develops a model to study the influence relationship between chain store logistics capability and logistics service quality. The model is developed based on the current situation and problems in Chinese chain store logistics, which not only...
This paper considers the multi-item replenishment in two-echelon supply chain network with two manufacturers and two retailers. Each manufacturer provides one different product for two retailers. The traditional replenishment model is that each manufacturer supplies products for two retailers respectively. We propose a joint replenishment model in which third-party logistics provider (TPL) deals with...
With the new economic times, the competition between enterprises have changed from the cost-competitive to opportunity. The main idea in this article is to improve their rapid reaction capability and competitiveness, to study the problems on customers demand to respond quickly in logistics delivery. To discuss the impact of the jobs in logistics delivery how to distribute to the costumers by the cost...
This paper presents a model with five impact factors for online shopping. These factors include the seller's feedback rating, merchandise's diversity, payment way, logistics and customer service. The results revealed that the five factors have significant effects on the consumer's intention of online shopping. The customer service showed the biggest impact. The correlations were observed between seller's...
Supply chain fulfills its customer's demand by a network of companies, mainly consisting of suppliers, manufacturers and third party logistics providers (thereafter 3PLs). Firstly, the related literatures are reviewed. And based on Venn diagram, the information sharing mechanism is analyzed to indicate the relationship between the different shared information. Moreover, three information-sharing models...
The ability to handle the challenges of reducing cost, increasing costumer service is very important for logistic firm in international trade. This research applies fuzzy-ANP methodology to select the location of distribution center. Location of distribution center is a multi-criteria decision making problem which includes a great deal of evaluation factors. We use ANP when considering the feedback...
To solve the vehicle scheduling sever problem under fuzzy information, the paper takes vehicle's fuzzy travel time and customer's fuzzy due time as fuzzy information parameter and uses the method of subdividing the customer's class to absorb the carriers' knowledge system, builds two deciding-making goals of logistic enterprises' utility maximization and customers' s utility maximization to two kinds...
This paper analyze a dual channel closed-loop supply chain integrated remanufacturing and manufacturer in which the manufacturer sells to a retailer as well as to customer directly, and the retailer takes in charge of used products recycling, and sells them to the manufacturer for remanufacturing. Customers are considered to choose the purchase channel based on price and service quality. The manufacturer...
In the research of distribution center (DC) location problem, customer demand usually considered as constantly and be ignored. Actually, customer demand is uncertainty, so the stock cost can't be looked as constant and be neglected from distribution center location model. This paper use queue theory to research how to integrate the inventory cost in DC location model and some useful conclusion had...
Todaypsilas competitive and volatile market requires flexibility, quality and efficiency from the logistics operations. In this context, warehouses are an important link of the logistic chain and warehouse management plays an important role over customerpsilas service. Throughout this work we analyze a mathematical model aiming to support warehouse management decisions. A case study is used for that...
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