The Infona portal uses cookies, i.e. strings of text saved by a browser on the user's device. The portal can access those files and use them to remember the user's data, such as their chosen settings (screen view, interface language, etc.), or their login data. By using the Infona portal the user accepts automatic saving and using this information for portal operation purposes. More information on the subject can be found in the Privacy Policy and Terms of Service. By closing this window the user confirms that they have read the information on cookie usage, and they accept the privacy policy and the way cookies are used by the portal. You can change the cookie settings in your browser.
Portals are the central point of communication, customer services and commerce through networks. Most service provider portals don't have these facilities as the investors are focusing on experience rather than modern technologies. Portals are continuous projects and need updates time to time with new technologies and human expertise. The objective of this paper is to propose a complete service delivery...
Product pricing is an important step during the transaction of E-business. Nowadays, most pricing process researches are just from single aspect of business, which leads to ignore customers' effect on pricing process. In the paper, the negotiating pricing process in the B2C environment between the business and the customers is studied, a pricing model based on MAS is established. Moreover, a simulation...
Chinese real estate enterprises, broadly affected by factors like sub-prime crisis, stock market turmoil and fierce market competition, have been vigorously seeking new marketing tools, amongst which e-commerce is one a host of companies strive to employ. This article uses statistics and SPSS software to conduct a questionnaire study based on actual conditions of 27 real estate companies in China,...
From the view of customers' perception, this paper analyzes the factors effecting online shopping, and combines with empirical analysis method for research. Gathering information by the questionnaire survey, we use statistical analysis, such as reliability analysis, validity analysis, regression analysis. These results show that questionnaire design is reasonable ,the reliability and validity are...
The manual construction of e-Catalog ontologies which involves the acquisition, conceptualization, evaluation and formalization of domain dependent knowledge, has been largely identified as a costly, time-consuming, tedious and error prone task. In this paper, we provide a method of customer-oriented e-Catalog ontology automatic construction, by acquiring concept sets, identifying properties, learning...
This study proposes and empirically investigates a research model regarding the use of electronic financial services based on the e-service acceptance model. The current study categorizes electronic financial services provided by banks into transaction oriented services (TOS) and communication-oriented services (COS) to emphasize the co-value creation phenomenon through customer participation. We...
Objective of this research is to investigate customers' adoption of M-payments by examining the adoption determinants that are specific for the M-payment context. For this aim, we are going to review some adoption theories and previous studies which have been done in adoption of m-payment area and extract the most significant factors and finally develop appropriate model for Iranian customers. The...
With the advanced mobile technologies, mobile commerce has developed rapidly. However, mobile commerce users may not gain satisfactory services. It is necessary to study how to evaluate and assure the service quality in mobile commerce, so as to promote mobile commerce develop better. This paper put forward the service system of mobile commerce, and then summarizes the methodology of service quality...
This paper presents a model with five impact factors for online shopping. These factors include the seller's feedback rating, merchandise's diversity, payment way, logistics and customer service. The results revealed that the five factors have significant effects on the consumer's intention of online shopping. The customer service showed the biggest impact. The correlations were observed between seller's...
Context-awareness services are important applications of mobile commerce, and how to predict demands of mobile customers so as to provide business information they need is a key point. This paper proposed a predicting model based on the hidden Markov model (HMM), which mines the latent information requirement concepts that the customer visiting path contains and to make business information predicting...
Various models have been constructed to explore the principles of competition diffusion of B2C e-commerce (hereafter e-commerce) in customers. The relationships between e-commerce websites also draw the attention of scholars, and many diffusion theory of e-commerce has been built to understand the competitive market environment. In fact, the potential group of customers is vitally important for e-commerce...
Advances in information and communication technologies have given impetus to Web-based community (WBC) as a business enabler in the virtual marketplace. A WBC is intentionally designed to promote human interaction and facilitates a customer-driven e-commerce. WBC becomes economically interesting with the increasing size of the community where members are active participants in promoting the aspirations...
A consumer "free rides" when the customer uses services at one retailer (e.g., test or examines clothing), but purchases the merchandise at another retailer (for example, an online store). This paper examines the impact of free riding and E-commerce on the provision of retail services by focusing on two types of consumer heterogeneity. Consumers are heterogeneous with regard to: location...
Financial sector is one of the business areas that have been most affected by the spread of Internet. Although millions of dollars have been spent in building online banking systems, reports have shown that potential users may not use the systems for various reasons. So there is a need to identify the factors that determine customer acceptance of Internet banking services. Based on the UTAUT model,...
Traditional business drives that customers have to be in markets to face to face selecting what they preferred. As significant collaboration, e-business plays important role to make customers purchase what they want at their house, no need to go to market any more if they feel happy work on Internet. The next mobile multimedia networks make mobile business possible which drives that where customers...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.