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Customer Knowledge Management is a management concept based on the use of customer knowledge considered in many dimensions, i.e. knowledge of customers, from and to customers, and knowledge co-developed with customers. The basic principle of CKM is to focus the management activities on the company’s cooperation with the customer, and the specific area of this cooperation is the creation of innovation...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.