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With the developing of modern service industry, an emerging information services, characterized by intensive intelligence, have the new requirements, such as the ability of knowledge of information technology, knowledge of foreign languages, and international business professional. Career-oriented information service talents cultivation has become the hot topic of many studies educators. Analyses...
Along with service based economy has been the domination all over the world, it is necessary for universities to establish a corresponding discipline and specialty on service science to train college graduates with service-related skills and knowledge to facilitate the development of service economy in China. Service Science or Service Science, Management and Engineering (SSME) is a growing multi-disciplinary...
IT service providers face a great need to improve the quality of services by IT service management (ITSM) in highly complex IT Environments. This pressure demands a strong collaboration from both the external service providers and internal service providers. However, providers still lack the necessary support, in methodologies and tools, to achieve efficient collaboration strategies. This paper proposes...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.