The Infona portal uses cookies, i.e. strings of text saved by a browser on the user's device. The portal can access those files and use them to remember the user's data, such as their chosen settings (screen view, interface language, etc.), or their login data. By using the Infona portal the user accepts automatic saving and using this information for portal operation purposes. More information on the subject can be found in the Privacy Policy and Terms of Service. By closing this window the user confirms that they have read the information on cookie usage, and they accept the privacy policy and the way cookies are used by the portal. You can change the cookie settings in your browser.
The ticket agency industry is forced by the increasing worldwide competition due to the development of economic globalization and technology advancements. Competitive advantage undoubtedly can come from innovation in services. So innovation is now regarded as internal requirement for Chinese ticket agency industry to enhance the core competence. Since now many traditional ticket agencies transform...
Services Science is prevalent in academia, government, and industry across a range of disciplines. Services Science is evident in the field of Information Technology (IT) through the formalism of IT Service Management (ITSM), the Information Technology Information Library (ITIL), and ISO standard 20000. While there are standards, methods, research outcomes, and defined processes for IT Service Management,...
The connection between telecommunications networks and Internet has been the reality for the development of information technology. With the advancement of CTI and Internet technology, call center model keeps improving and enlarging its application field. Take Ziya Industrial Park of circular economy as the example, this paper designs a management information system of venous industry for collecting...
The trend of the world economy jointing to be a whole body enlarges our choosing range. The attraction of the commodity and the service themselves weakens. More and more people turn to care their potential feelings from the service process. But the standardization of the commodity and the service obliterates the individual taste. The experience service interaction is necessary to be in fashion. This...
The government plans to stop analogue broadcasting for TV and switch to digital broadcasting. Regarding scientific and technological development, this move will change the operations mode, the organizational framework and the relationship between media and audience in the media industry. Numerous media managers are actively introducing new information technology, particularly synchronous computer...
Services science has emerged as the key factor in developed economies as it becomes the main driver of productivity and economic growth. With the evolution of consumer and business processes, it has become a large part of economy. Services have become the main differentiator guided by the principle that every business has to be a service business in order to survive and compete effectively. The explosion...
The services sector, providing eighty percent of domestic employment and GDP, has sustained dramatic growth in size and significance in the last three decades. This growth has in major part been enabled by application of the Information Technology (IT) discipline. Data Surface Mining (DSM) was applied to a recent compilation of 100 major IT companies. It was found that approximately half of these...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.