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Service sector plays a leading role in Indian economy with largest contribution to exports. Telecommunication, computer software and ITeS are the most high powered service sectors with consistent increase in the export earnings over the last five years. Global economic crisis 2007–08 put the entire world in jeopardy and India is no exception. As the recession deepens, the exports from India has been...
The search for standardization to productive processes improvements gets sharp during periods that are marked by global economic crisis. To look for alternatives aiming at staying present and competitive, considering new market requirements was the reaction of a research and development institute that works with Information Technology. This scenario triggered the motivation to perform the effort described...
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