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IEEE Transactions on Professional Communication > 2017 > 60 > 1 > 76 - 96
IEEE Transactions on Professional Communication > 2016 > 59 > 1 > 56 - 67
IEEE Transactions on Professional Communication > 2017 > 60 > 1 > 76 - 96
IEEE Transactions on Professional Communication > 2016 > 59 > 1 > 56 - 67