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Two dominant theories-trust and technology acceptance-have been employed in numerous information systems research studies to help understand consumer behavior in e-commerce environments. In this context of voluntary Web site adoption and use, we provide a more precise understanding of the nomological network related to the cognitive variables (both beliefs and attitudes) that precede this use. Designers...
VoiceXML (voice extensible markup language) is a language of the W3C to create voice-user interfaces, particularly for the telephone. It uses speech recognition and touchtone (DTMF keypad) for input, and pre-recorded audio and text-to-speech synthesis (TTS) for output. The text-to-speech synthesis feature opens new perspectives for e-commerce. We are no longer restricted to prerecorded audio but can...
This paper reveals the results of a survey covering all licensed banking sector organizations in Sri Lanka in order to compare the user-interface design of their Web sites and proposes a methodology to compare the design elements of these Web sites. The sample selected for this survey comprised of 23 licensed commercial banks (LCB), 31 registered finance companies (RFC) and 14 licensed special banks...
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