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Transaction context is an important aspect that should be taken into account for reputation-based trust assessment, because referrals are bound to the situation-specific context in which they were created. The non-consideration of transaction context may cause several threats such as the value imbalance problem. Exploiting this weakness, a seller can build high reputation by selling cheap products...
The purpose of this study was to identify switching costs and examine the moderating effect of switching costs on buyer loyalty model in the B2B e-marketplace. Then a questionnaire was constructed and data were collected from 649 buyers of a Chinese B2B e-marketplace in 114 countries all over the world. Multi-group analysis was applied to examine the moderating effect of switching costs. Finally,...
It is well known that e-commerce can help firms reduce cost, enlarge market and enhance efficiency etc.. Yet, e-commerce is not being adopted readily by small and medium-sized enterprises in China. So it's necessary to explore the mechanisms affecting its adoption and implement. Based on literature review, various types of factors previously considered are examined. According to this, a multi-level...
This study examined the antecedents and subsequences of trusting belief in C2C marketplace utilizing an integrated model, which posits that consumer-based and institution-based factors influence trusting belief in C2C marketplace, which further indirectly (mediated by the attitude) affect the willingness to participate in a C2C marketplace. Data were collected from respondents using questionnaire...
At present, more and more people use the Internet to transact. In order to be successful transactions, it is need to establish a certain trust relationship between people In order to manage the trust relationship, trust model have been proposed. Based on the past trust model, a Dynamic Trust Model based on Perceived Risk is given in the paper. The perceived risk is divided into six dimensions under...
Electronic commerce (EC) adoption in small to medium-sized enterprises (SMEs) in developing countries is confronted with different difficulties. This is due to reasons relating to the SME's structure and to issues concerning the surrounding environment. This research investigates factors influencing EC adoption and success in SMEs in a developing countries represented here by the case of Jordan. A...
With the good customer foundation and increasing revenue, m-commerce is on the growing development stage. Although there are many literatures about the factors affecting customer intention in internet-based e-commerce contexts, it is necessary to do an empirical validation in m-commerce contexts. Factors of trust and social influence integrated to TAM were used in the conceptual model. Empirical data...
With the growing pervasiveness of the Internet, online search for commercial goods and services is constantly increasing, as more and more people search and purchase goods from the Internet. Most of the current algorithms for product search are based on adaptations of theoretical models devised for ??classic?? information retrieval. However, the decision mechanism that underlies the process of buying...
This study proposes and empirically investigates a research model regarding the use of electronic financial services based on the e-service acceptance model. The current study categorizes electronic financial services provided by banks into transaction oriented services (TOS) and communication-oriented services (COS) to emphasize the co-value creation phenomenon through customer participation. We...
E-commerce provides both opportunities and risks to SMEs. The objective of this study is to identify the state of use of e-commerce and the factors that influence the level to which SMEs use e-commerce. A research model is postulated that contains eight potential independent variables and hypotheses under three broad categories - technological, organizational and environmental characteristics. The...
Objective of this research is to investigate customers' adoption of M-payments by examining the adoption determinants that are specific for the M-payment context. For this aim, we are going to review some adoption theories and previous studies which have been done in adoption of m-payment area and extract the most significant factors and finally develop appropriate model for Iranian customers. The...
The process of business negotiations of complex products or services is an essential binding element in today's dynamic global markets. The digital business ecosystem (DBE) paradigm provides a concept for understanding such dynamic global businesses. However, an analysis form a business model perspective is still missing. This paper presents the case study of an envisioned open source decentralized...
Users may use a mobile service in various contexts. It is critical to study how users' perceptions and intentions are affected by context. We discuss the definition and structure of context, then propose a contextual acceptance model of mobile commerce based on TAM. We apply this model to the case of a GPS-based taxi-dispatching system. Preliminary data analysis illustrates that context has significant...
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