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In this paper, we report on two year case study research in a software development organization which includes more than 20 architects of different social profile, knowledge and time zone locations. During that time, we built up understanding on how to support software architects in knowledge codification (converting human expertise to organized, categorized, indexed, easily accessible knowledge in...
Social networking technologies have commanded a lot of recent attention because they have changed the manner in which individuals have traditionally and historically accessed and shared knowledge. Although these technologies provide individuals with the opportunity to access and to utilize a plethora of knowledge created by others, the knowledge still needs to be organized, interpreted, and incorporated...
The lack of knowledge on 1) how Web technologies support the business strategies of an organization and 2) how Web technologies enhance organizational performance are gaps in the existing literature that may account for the inability of the majority of Web-based firms to leverage their investments in Web technologies. To address these knowledge gaps, a theoretical lens is constructed from five core...
ERP (enterprise resources planning) is widely used to improve business performance. This paper explores how the factors associated with the Front-end ERP Implementation Process (FEIP) affect the implementation outcome. First, based on literature review, a preliminary framework with 12 hypotheses is developed. Then Grounded Theory is applied for a case study to further extract and verify the factors...
This paper presents an activity based model for the adoption of technology in emergency management. Furthermore, multiple case study has been employed as a research method to validate the proposed conceptual model. The empirical findings from multiple case studies are also reported in this paper. It is hoped that our research findings will better inform researchers in the field and facilitate organizations...
In order to deal with the challenge due to aggravated market competition and development of information technology, China Telecom Co., Ltd. (China Telecom) has proposed the strategy for transition from a fixed network operator to an integrated information service provider, as a company subordinate to China Telecom, Anhui Telecom Company (Anhui Telecom) has made an active response and made corresponding...
As we know, TMF eTOM framework has been widely accepted, but we still have some doubt about the real value in applying eTOM to telecom operation, which is mainly because that eTOM does not include a reasonable consideration of organizational levels. Organizational level is an important factor that it can bring demand on operation support and management improvement which are remarkable and general...
Modularity has been proposed as a key principle for organizations to adapt to dynamic markets, but relatively little research has been conducted in studying modularity in single business enterprises. We try to fill this blank by using an in-depth case study of a large elevator manufacturer in China. By virtue of organigraph, we plot the organizational structure matrix of the case enterprise to illustrate...
There are a number of process improvement methodologies that can be applied in business. However, the leadership of organizations seems to favour the adoption of a methodology with which they are familiar. It is then assumed that if a specific methodology is used business problems experienced would be solved. The question then becomes, how does one choose what would be best for the situation? What...
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