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In semantic Web technologies, searching for a service means to identify components that can potentially satisfy the user needs in terms of outputs and effects (discovery), and that, when invoked by the customer, can fruitfully interact with her (contracting). In this paper, we present an application framework that encompasses both the discovery and the contracting steps, in a unified search process...
The empirical context of the study is the third party logistics (3PL) sector. The 3PL market serves as an interesting example as it has evidently grown in complexity, moving from commodity services (transport and warehousing) to increasingly bundled and value added solutions (e.g. supply chain design). Faced with such an unbounded industry and blurred offerings (see Gluckler and Ambruster, 2003),...
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