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Little is known about the quality of post‐operative communications following oncological surgery and the satisfaction of patients with the communication process. Thirty‐eight patients who underwent surgery for primary gastrointestinal cancer were interviewed before being discharged from the hospital. The patients' recall of information concerning the surgery, histological diagnosis, post‐operative...
Patients with the same underlying concern express this with different styles that predict preference for physician responses. One hundred primary care patients imagined having chest pain and selected from a videotape, the most likely response which they would tell their physician: (1) symptoms only—no disclosure of underlying concern; (2) symptoms and a “Clue” to an underlying concern; or (3) symptom...
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