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System architects rely on their intuition when designing a system to support the work within an organization. Programming tradition leads the system architect to think of an office as a factory, a kind of machine. Machines are complicated, but not complex. An organization, a marketplace, and an ecosystem are not like machines. This paper suggests that a better understanding of the nature of an organization...
Business Process (BP) Improvement remains one of the core activities of Business Process Management (BPM) today. It is often expected to result in cost reductions and process efficiency, typically achieved through automation. Research described in this paper focuses on ongoing improvement of healthcare BPs involving knowledge work. Through an exploratory case study, conducted in a real life organization...
Globalization, financial crisis, requirements of the students from the XXI century and other factors are leading to pressure on universities in terms of ensuring appropriate IT (Information Technology) supports necessary for educational and research/development activities. Using an integrated approach based on SOA (Service-Oriented Architecture), BPM (Business Process Management) and Cloud Computing...
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