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This article describes a study on the quality evaluation of governmental websites of 20 countries with the highest level of competitiveness. The accessibility assessment was carried out to verify compliance with the Web Content Accessibility Guidelines 2.0 (WCAG 2.0) published by the World Wide Web Consortium (W3C). The main goal of this study is to determine whether people with disabilities are able...
Accessibility, quality, and performance of government websites and portals are key issues for e-government programmes. Although the number of government sites has increased rapidly in the past few years, their ultimate success will largely depend on their accessibility, quality and performance. This paper reports the results of an evaluative study of 19 e-government websites and portals using a common...
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