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IEEE Transactions on Professional Communication > 2010 > 53 > 3 > 304 - 316
Interacting with Computers > 2007 > 19 > 1 > 57-69
IEEE Transactions on Professional Communication > 2010 > 53 > 3 > 304 - 316
Interacting with Computers > 2007 > 19 > 1 > 57-69