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Muslim consumers are believed to be more concerned whether the current e-commerce processes are mixed with un-Islamic elements such as, riba (interest), gharar (uncertainty), and Maisir (gambling). To clarify the misconception, it is suggested that an assurance be given by a reputable Islamic religious authority to the effect that Internet seller complies with an Islamic law (Shariah) - compliant...
The purpose of this study is to find the trust level of Indonesian internet users towards B2C e-commerce system in Indonesia. Five antecedents of consumer trust will be analyzed to find the implication of consumer trust to consumer's attitude and willingness to buy. This study uses research model used in similar study that have been conducted in U.S., Singapore, and China. Structural equation modeling...
Abstract-Consumer trust has been more and more recognized as an important factor for a successful e-commerce vendor. Based on the previous research, this paper developed an extended model for analyzing the main attributes of trust of the users in China. A survey regarding the trust of e-commerce users is conducted to empirically test the model. The result shows the perceived reputation and size; the...
Online reputation system plays an important role in building consumer trust to online life merchants and the online rating is one of the most important factors to be successful for them. The new reputation dimension is explored by applying content analysis on the basis of the large number of customer comments collected from the website (www.koubei.com). And then the linear regression and linear regression...
From the view of customers' perception, this paper analyzes the factors effecting online shopping, and combines with empirical analysis method for research. Gathering information by the questionnaire survey, we use statistical analysis, such as reliability analysis, validity analysis, regression analysis. These results show that questionnaire design is reasonable ,the reliability and validity are...
Customer switching has become the critical success factor for company. The analysis and empirical research focus on behavior of showcase shopping of cyber prospects and verify the cyber transaction costs affecting customer behavior, and summarize the effective solution to transferring showcase shopping behavior into real cyber buying behavior of prospects. On term of transaction cost, the study is...
This paper, based on the literature review and the trust theory, makes an empirical investigation and analysis in the context of today's internet and e-commerce in China. It researches influencing factor of the online public praise relating to behavior patterns about participants on the virtual platform in the case of different types of commodities. Experimental results show that the communicator's...
The theoretical model of collaborative commerce adoption intentions is proposed based on TOE and TAM, with the perceived risk variable added to the model. Empirical analysis shows that environmental permission, organizational support and technical support affect adoption intentions through perceived risk, perceived usefulness and perceived ease of use.
This paper presents empirical evidence intended to compare consumer acceptance of mobile payment systems use in comparison to other traditional online payment systems such as PayPal and conventional Credit Card methods. The study used attributes from the literature that were reported as success attributes for online payment systems. The scales used to measure these attributes were adapted for experimental...
With the increasing popularity of online shopping, e-commerce is becoming more and more important for enterprises to obtain superior performance. The purpose of this study is to identify some key determinants impacting customer purchase intention in e-commerce context. Building on the relevant literature, this article proposed e-commerce serive quality (ESQ) as a primary construct to predict purchase...
Service quality has been a construct of interest in strategic management and marketing research for many years. Nevertheless, the phenomenon of e-commerce service has only been recently introduced. The purpose of this paper is to develop an instrument for measuring service quality in an e-commerce context. In the current study, e-commerce service quality (ESQ) was conceptualized as a multi-dimensional...
This study presents a tool for measuring and managing an individual e-Business capability to efficiently execute the given tasks on an enterprise e-Business system. The measurement items for an individual e-Business capability are extracted from the major components of a general competency. By factor analysis and reliability analysis through a pilot test, we proposed a 14-item tool that can totally...
The quality of a Web site is a crucial determinant of whether visitors are likely to return to the site. The research of e-commerce quality, such as Loiacono's WEBQUALTM, neither saw the e-commerce Web site as a product, nor did it analyze e-commerce quality from the quality management and quality assurance. The main contribution of this paper is to construct an e-commerce Web site quality model from...
This paper focuses on reducing consumers' perceived risk through Website service quality cues in C2C e-commerce trading. It reveals a negative correlation between consumers' perceived risk and Website service quality in C2C E-commerce trading, and explores the internal composition of this relationship. Functional, physical, service, and psychological risks are found to be negatively affected mainly...
Based on the researches of the perceived risks in the Web, we construct a model to deal with the perception how to influence customers to buy in the field of C2C . Then, get 192 effective questionnaires through Internet survey. It is proved store risk, product risk, and delivery risk are 3 dimensions of C2C consumers' risk perception. The effects of product risk influence consumers' purchasing intention...
This paper addresses why users accept the e-commerce website and how user's two important beliefs PU and PEOU are affected by the Website quality. In this study, we also introduce perceived playfulness as a new factor that reflects the user's intrinsic belief in user acceptance of e-commerce Website. A survey of 356 users was conducted to test our model. Information quality of e-commerce website is...
In order to solve a indicator system of manufacturing enterprise e-procurement under the long-term cooperation partnership between the suppliers comprehensive performance evaluation system. By using of gray relational analysis and related analysis on the indicator system for screening, in order to achieve an accurate and scientific indicators. The index system of supplier selection can not pay attention...
In the area of e-commerce in China, the initial trust of consumers in business has become the bottleneck to restrict the development of China's Internet shopping. Based on conclusions of the past research related to the trust in e-business, this paper put forward the four major factors influencing the initial trust of consumers in C2C e-commerce, such as consumers' perception of the network system,...
Due to perceived high risk in the first transaction and Internet low switching cost, building consumer initial trust is crucial for online vendors. Extant research has often examined determinants of initial trust from the perspectives of TAM and trust transference, and seldom considered the initial trust building from dual-routes. Drawing on ELM, we analyzed the different effect of argument quality...
This study explored the influence of language familiarity on persuasion behavior in e-negotiation. This was motivated by booming global e-business and the resulting popularity of cross-country e-negotiation. A laboratory e-negotiation experiment was conducted with two groups who used native and nonnative language in negotiation separately. We found that language familiarity has a positive effect on...
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