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Product lifecycle data is considered valuable resource to improve quality of product designing. However, at present, under the environment of E-manufacturing, product data is scattered across different companies during product lifecycle. Because enterprise information systems are heterogeneous, it becomes a challenging task managing product lifecycle data through the complete supply chain. In this...
Rapid development of IT enables more professional buyers to put even more pressure on manufacturing enterprise's margins. Existing literatures recommend the transition from basic product offerings to service-based offerings in order to regain competitiveness in such a context. This requires manufacturing enterprises to change existing innovation organizational structure based on the requirements of...
Online business is growing rapidly for small sized companies in retail industry, but the small companies' online manufacturing services are less developed. The main reason is that the manufacturing process is very complex. And there are a lot of manufacturing parameters to be chosen. Before the manufacturing process, a deep communication between the client and the manufacturing engineers is necessary...
This study explores the impact process of customer participation on customer attribution, as well as the intermediary functions of expectation and perceived control in the impact process through experimental method. It offers an explanation from the perspective of attribution for studies on the intermediate factors in the transmission mechanism between customer participation and satisfaction, thus...
Marketing and flexibility help Hallberg grow Heliovolt. Hallberg's role is to serve as a bridge between the technical staff and customers and commercial partners. When the development teams need input on commercializing their designs, they can leverage Hallberg for customer feedback.
We present a model constructed for a large consumer products company to assess their vulnerability to disruption risk and quantify its impact on customer service. Risk profiles for the locations and connections in the supply chain are developed using Monte Carlo simulation, and the flow of material and network interactions are modeled using discrete-event simulation. Capturing both the risk profiles...
This paper develops a balanced performance measurement scorecard for a product-service system (PSS) from following four perspectives: customer, finance, business process integration, and learning and growth. The balanced cube framework of performance measurement for a PSS is presented first. Then, the multi-levels balanced scorecard and performance measures is developed and supported by large enterprise...
The immense competitive pressure by global competition in the machine tool industry forces the companies to enlarge their efforts in respect to innovations, which is bond with the production of complex and high-tech products. In the meantime the shortening of a product's life cycle leads to the condition that companies are to focus on their service offers in order to ensure an advantage in competition...
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