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E-government is an important tool for public sector transformation. The number of e-services available on government websites continues to grow by leaps and bounds. The usage of mobile technologies in the public administration not only provides an alternative communication and services channel for citizens, but also allows to go further. M-government is emerging as the next big wave for ICT use in...
In Saudi Arabia, the use of Mobile Government (M-government) services such as issuing an Exit / Re-entry visa by mobile phone is less than expected numbers. One of the biggest challenges of implementing M-government is user acceptance. This research offers theoretical and empirical insights related to the acceptance of government services via the use of the mobile phone system from a customer perspective...
In the mobile communications market, the homogeneity phenomenon of product's service appears. The paper combines the Technology Acceptance Model (TAM) and Switching Cost Theory to construct the Convert Selection Model about the mobile communication services for users, which mainly analyzed from five dimensions: perceived switching costs, differences in perceived usefulness, differences in perceived...
This paper presents a mobile services acceptance model, which includes aspects of trust, contextual fit, and personal initiatives and characteristics in addition to perceived usefulness and perceived ease of use from the technology acceptance model (TAM). The proposed research model was empirically tested using data collected from a survey of 25 users of a mobile service called Mobile Student Information...
This study identifies the cultural influences to the adoption of mobile commerce from the cases of Taiwan and Malaysia. Using Hofstede's five cultural dimensions as modulators on the TAM, this study finds that uncertainty avoidance, individualism, and long-term orientation of two countries have significant influences on the perceived usefulness and the perceived ease of use to the adoption intention...
Based on Technology Acceptance Model (TAM), this paper is the first one which research consumers' using intention of mobile reading. Multiple regression analysis is used to analyze effects to Chinese consumers' intention and attitudes on using mobile reading by perceived usefulness, perceived ease of use, perceived behavioral control, perceived entertainment, perceived payment and subjective norms...
Mobile Web browsing services bring the full PC browsing experience to customer's mobile handsets which have been emerged. This study is to investigate the intention to use mobile Web browsing based on technology acceptance model (TAM) which has been widely used to explain and predict the IT acceptance and incorporated with self-efficacy which was identified as an important determinant of user's new...
This study based on the technology acceptance model (TAM) and theory of planned behaviour (TPB) presents an extended TAM that integrates trust related construct (dasiaperceived credibilitypsila) and two resource-related constructs (dasiaperceived self-efficacypsila and dasiaperceived costpsila) into the TAM to analyzing adoption behavior of mobile commerce (MC). The proposed model was empirically...
Using the technology acceptance model (TAM) and the revised TAM, this research investigates the effects of gender differences on purchase intention of mobile data services (MDS). The hypotheses are tested on a sample of 1141 individuals, using the data-processing tools AMOS 6.0 and SPSS 15.0. The results indicate that women and men evidently differ in their perceptions of ease of use and security...
Third generation of mobile technology (3G), being an instantaneous communication medium, is related to mobile commerce (MC) and this has grown rapidly and spread around the globe. IT researchers often place their focus on users' acceptance and its antecedents. Yet factors that influence satisfaction in MC are rarely seen. Viewing 3G service as a mobile technology, this paper has applied technology...
This study uses the technology acceptance model (TAM) and trust to examine the factors that influence the subscription to mobile services. Using data collected from mobile phone users in China via questionnaires, a total of 220 completed surveys available. We analyzed the data using structural equations modeling. We find that perceived usefulness, perceived trust, and perceived service cost affect...
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