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In order to carry out effective cross-project knowledge transfer to enhance project performance, it's necessary for an IT service enterprise to understand what is transferred beforehand. To resolve this problem, we identify the types and characteristics of knowledge transferred across IT projects by qualitative analysis. We conclude that knowledge required to be transferred across projects in an IT...
This research is proposed to explore and develop indicators from the framework of knowledge management measurement in a faculty of a university. The concept to measure organizational knowledge sharing capability and business value consists of four dimensions. The first dimension, cognitive dimension, consists of share language and share narratives. The second dimension, codified knowledge dimension,...
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