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During the majority of Polish crises, apart from the reaction of the central authorities, the responses of the local institutions were also noticeable. The very creation of local government in 1990 materialized under conditions of the profound political, social and economic crisis. In 1997, the flood revealed the weaknesses in the administration of the commune. In turn, the strength of frustration...
Głównym celem pracy jest przybliżenie odbiorcy administracyjno-prawnych warunków wdrażania procesów jakości w prawidłowym funkcjonowaniu jednostek samorządu terytorialnego. Przybliżona zostanie charakterystyka różnych poziomów jakości, z wyszczególnieniem usług publicznych, a także przeprowadzenia samooceny w ramach funkcjonującej w jednostce samorządu terytorialnego kontroli zarządczej.