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Servicescapes have been regarded as one of the most critical elements for the success of service businesses. The importance of servicescapes is specifically reinforced in hedonic services based on the findings of previous researches and practices. In this research, the key factors which lead to take different role of servicescapes among diverse services are identified. Service user motive (hedonic...
In agent bilateral multi-issue bidding negotiation protocol, how to make the negotiation agents gain satisfying result farthest and negotiate efficiently is a key issue. As for this problem, a genetic algorithm based on metropolis rule is present in the protocol and the algorithm is applied in bilateral multi-issue simultaneous bidding negotiation protocol in E-commerce. In the protocol, the negotiation...
A generic test process should support all approaches "formal to informal" and mixed approaches within, and across, all test levels. But widely-accepted formal approaches, from current standards, certification syllabi and tools, have explicitly-defined test cases as the key underlying entity: not all real-life approaches use explicit test cases. Also, testing is maturing beyond merely "finding...
Due to the continuously growing possibilities provided by technology and its wider application, today's IT products are becoming more and more complex both from technical and managerial standpoints. Very often, multiple parties are involved in their development. Consequently, the organization of the integration and testing of these products gets increasingly complex. Organisations already encounter...
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