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The study proposes to improve trusts among agents by determining the most trustworthy provider, focusing on four components, namely Similarity — Reliability — Reputation — Certainty (i.e. S2RC). These components were integrated into a single model, which was evaluated in a simulated multi-agent environment using MATLAB. S2RC significantly outperformed all the compared models in terms of its accuracy...
With globalization, commercial banks are facing increasingly strong competition, and their success now depends less on their hard power, but more on such soft powers as product ideas and moral orientation. Consequently, how to win customer with higher service quality, and to maintain and enlarge customer groups, becomes a central issue for them. By way of a customer questionnaire, this paper investigates...
In this paper we present TRHIOS: a Trust and Reputation system for HIerarchical and quality-Oriented Societies. We focus our work on hierarchical medical organizations. The model estimates the reputation of an individual, RTRHIOS, taking into account information from three trust dimensions: the hierarchy of the system; the source of information; and the quality of the results. Besides the concrete...
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