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Od poziomu zadowolenia klienta zależy sukces i zyskowność przedsiębiorstwa. W artykule zwrócono uwagę na współudział w tworzeniu klimatu zaufania i więzi z konsumentami takich elementów, jak: kultura przedsiębiorstwa, doświadczenie i umiejętności zawodowe personelu, postrzeganie przedsiębiorstwa przez pracowników oraz ich identyfikacja z firmą. Kultura przedsiębiorstwa jest to system typowych dla...
The correct evaluation of proper organization requires practicaly an apprioprite comparison to the best international organizations. As Japaneses we used American and other sources of information. Some conclusions are very simple. Successful organizations achieve always the trust of customers, they react flexible on changes appearing in the environment. Normally they utilize very clear policy called...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.