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User considerations are the major factor for the proliferation and increased acceptance of mobile commerce applications. Therefore, mobile service quality is influenced by the service provider's awareness and readiness to fulfill user expectations. This paper suggests an approach for assessing the qualitative parameters that characterize electronic services provided through mobile devices. It is based...
Based on extensive literature review and qualitative research, we propose the multidimensional and hierarchical model to measure the quality of mobile securities service. In the empirical study, the sample which contains 217 valid respondents is selected from China Mobile and China Unicom. Through three stages validating, all three levels of proposed hierarchical structure are very strongly supported...
The following topics are dealt with: Internet; network architecture; Web services; security; wireless sensor network; data management; data modelling; networked sensing system; reliability; social responsibility; grid computing middleware; Web-supported learning communities; ubiquitous networking; and mobile systems.
This is an introduction to the proceedings of the MWS 2007 workshop held at EDOC 2007. It first explains the motivation for and background of the workshop. Then, it contains a short description of the keynote, each long and short peer-reviewed paper, and the discussion session "impact of various execution environments on middleware for web services". After the closing statements, MWS 2007...
We developed a quality of service (QoS) management system to support service level management (SLM) for global enterprise services. The QoS management system is integrated with one of our enterprise services in a preproduction system, an identical system as the production system but in a test environment. Lab experiments showed that our integrated solution helps global enterprise services to better...
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