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Mobile money is an upshot of the conventional banking system that creates an opportunity for the financially excluded group of people. It allows the unbanked in the rural areas and the underbanked in the urban centers to have access to financial services. User experience is all encompassing as it affects the emotion and the attitude of the user of a product or services. This study reviewed the related...
Self-service technologies like mobile banking service can bring different experience and interest than traditional bank. Internet banking has been one of the most profitable businesses in e-commerce. Like internet banking, mobile banking has emerged rapidly in recent years in China. Although studies have been investigating the adoption of mobile banking, they focused more in the positive factors....
The advancement of technology in mobile devices places South African (SA) banking institutions in unique positions to leverage these advancements into innovative value added services. Mobile banking is one such innovation that has afforded banking clients the ability to, amongst other services, view bank statements, pay bills, and transfer money. Despite a growing trend in mobile banking service offerings...
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