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The rapid growth of e-Commerce amongst private sectors and Internet usage amongst citizens has vastly stimulated e-Government initiatives from many countries. The Thailand e-Government initiative is based on the government's long-term strategic policy that aims to reform and overhaul the Thai bureaucracy. This study attempted to identify the e-Excise success factors by employing the IS success model...
The growth of the World Wide Web gave birth to online businesses and with rapid changes in web technologies, Internet commerce is expected to grow. Despite the growth, many online businesses have failed. Thus, the quality aspects in developing Internet commerce application are very important issues to the success of customers experience initiatives. This review paper analyses the relevant literature...
The measurement of Information Systems (IS) effectiveness has been prominent on the research agenda since the 1980s. Consequently various approaches for measuring IS effectiveness have been produced including that of service quality. This approach has its roots in the marketing discipline where service quality is primarily used to measure business success via a customer satisfaction set of dimensions...
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