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This paper addresses a major issue with information systems: personalized access to information. In today's information technology environment, which is experiencing such considerable data growth, where user roles and needs are increasingly heterogeneous, and where mobile systems develop with ever increasing rapidity, it has become important to develop a personalised system, which allows the provision...
The main goal of change management is to ensure that standardized methods and procedures are used for the efficient and prompt handling of changes in IT systems, in order to minimize change-related incidents and service-delivery disruption. To meet this goal, it is of paramount importance reusing the experience acquired from previous changes in the design of subsequent ones. Two distinct approaches...
A decision information system (DIS) is a specific component of information system specialized in the support of decision-making by means of online analytical processing tools. Data warehouses (DW), at the core of DIS, integrate and historize collections of data often designed starting from the operational components of the Information Systems (IS). Methods, techniques and tools widely used in the...
Models of different kinds are used in the area of business process management. Abstract process knowledge as well as executable process definitions can be visualized and edited in a graphical manner. The same holds true for models of process instances in some process-aware information systems (PAIS), which allow for dynamic modifications in a process instance during process runtime. An appropriate...
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