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This paper looks at the challenges that most organizations face in the management of their work environments, with respect to the tools that they can use to effectively capture both the explicit and tacit knowledge held by their employees for subsequent reuse when decisions need to be made. The problem-identification workshop, which is a macroergonomic tool for enhancing the management of work environment...
iGATE, the first integrated Technology & Operations (iTOPS) organization in India had a steady climb in the customer's value chain in terms of penetrating deeper (instead of wider) into customer portfolio. More and more customers were proposing `partnership' model. One of the focus areas in partnership was `requirements engineering' as the challenges faced in this area were affecting both iGATE...
The South African Police Service (SAPS) employs approximately 150000 people. One of the problems facing the organization is high levels of suicide and since the late 1990psilas several measures were taken to address this issue. These measures include compulsory post-critical incident debriefing, suicide prevention workshops, and changing the psychometric assessment toolkit to select newcomers to the...
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